Study Guide for Kinn's The Administrative Medical Assistant
An Applied Learning Approach
- 13th Edition - June 15, 2016
- Latest edition
- Authors: Deborah B. Proctor, Brigitte Niedzwiecki, Julie Pepper, Payel Madero
- Language: English
Get more practice with the essential medical assisting job skills! Designed to support Kinn’s The Administrative Medical Assistant: An Applied Learning Approach, 13th… Read more
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Get more practice with the essential medical assisting job skills! Designed to support Kinn’s The Administrative Medical Assistant: An Applied Learning Approach, 13th Edition, Kinn's The Administrative Medical Assistant – Study Guide and Procedure Checklist Manual Package: An Applied Learning Approach, 13th Edition offers a wide range of exercises to reinforce your understanding of common administrative skills — including CAAHEP and ABHES competencies.
- A variety of exercises test your knowledge and critical thinking skills with vocabulary review, multiple choice, fill in the blank, and true/false questions.
- Additional exercises enhance learning with skills and concepts, word puzzles, case studies, workplace applications, and Internet activities.
- Procedure checklists help you track your performance of every procedure included in the textbook.
- Work products allow you to provide documentation to instructors and to accrediting organizations when a competency has been mastered.
- Cross-references tie together exercises in the study guide to the Connections theme in the main text.
Unit 1 – Introduction to Medical Assisting
1. The Medical Assistant and Competency-Based Education
2. The Medical Assistant and the Healthcare Team
3. Professional Behavior in the Workplace
4. Therapeutic Communications
5. Patient Education
6. Medicine and Law
7. Medicine and Ethics
Unit 2 – Ambulatory Care Administration
8. Technology and Written Communication in the Medical Office
9. Telephone Techniques
10. Scheduling Appointments and Patient Processing
11. Daily Operations in the Ambulatory Care Setting
12. The Health Record
13. Administrative Pharmacology Applications
Unit 3 –Coding and Medical Billing Procedures
14. Basics of Diagnostic Coding
15. Basics of Procedural Coding
16. Basics of Health Insurance
17. Medical Billing and Reimbursement
Unit 4 – Medical Office Administrative Functions
18. Patient Accounts, Collections and Practice Management
19. Banking Services and Procedures
20. Supervision and Human Resources Management
21. Medical Practice Marketing and Customer Service
Unit 5 – Assisting with Medical Specialties
22. All-Hazard Preparedness and Assisting with Medical Emergencies
Unit 6 – Career Development
23. Career Development and Life Skills
- Edition: 13
- Latest edition
- Published: June 15, 2016
- Language: English
DP
Deborah B. Proctor
Affiliations and expertise
Professor and Director, Medical Assisting Program, Butler County Community College, Butler, PABN
Brigitte Niedzwiecki
Brigitte Niedzwiecki began her healthcare career as a nurse, working in the hospital with surgical and pediatric patients and also in urgent care. After obtaining her master’s degree in nursing, Brigitte worked in patient and staff education, as a software trainer, and as a nurse educator before transitioning into education. She has been the Medical Assisting program director at Chippewa Valley Technical College in Wisconsin for nearly 20 years, during which time she has participated in reviewing and writing and has helped develop state and national Medical Assisting curricula. She is also lead author of Kinn’s Medical Assisting Fundamentals, a related MA core text designed primarily for programs that do not offer a separate A&P course and are focused on certification.
Affiliations and expertise
Medical Assistant Program Director & Instructor, Chippewa Valley Technical College, Eau Claire, Wisconsin, USAJP
Julie Pepper
Julie Pepper has spent her entire career in health care as a medical assistant in a variety of offices and clinics, developing expertise in the electronic health record and as an instructor in a medical assistant program. She combines her education in dietetics with her clinical and administrative experience as an instructor in the Medical Assisting program at Chippewa Valley Technical College in Wisconsin, where she taught for 21 years and from where she retired from teaching. Julie was also the program director for the college’s Health Navigator program. She has served as a reviewer and contributor to numerous Medical Assisting educational products over the last decade, including Sim Chart for the Medical Office. She currently serves as the sole author of The Electronic Health Record for the Physician’s Office and The Simulated Administrative Medical Office. She has been leading author of Beik's Health Insurance Today text and workbook since the 8th edition. She also has been a coauthor for Kinn’s Medical Assisting Fundamentals, Kinn’s The Medical Assistant, and Today’s Medical Assistant. Julie strives to bring the needed information to students in a way to keep them interested in learning all that they need to be wonderful employees working in healthcare.
Affiliations and expertise
Professor Emeritus, Medical Assistant Program, Chippewa Valley Technical College, Eau Claire, Wisconsin, USAPM
Payel Madero
Affiliations and expertise
AHIMA Approved ICD-10 Trainer
COO, PPJ Enterprises
Upland, California